BUILDING BEST BRANDS WITH FULLY INTEGRATED COMMUNICATION SERVICES

The House of Communication in Zurich integrates the whole gamut of communication services into a holistic concept. We always need to stay completely flexible and versatile. It all comes down to what our individual customers need. 

We are part of the international Serviceplan Group, which has Houses of Communication in every major economic area of the world.

Serviceplan creates added value through brand building and brand management, with long-term advertising platforms, creative campaign ideas and relevant content. Outstanding, interdisciplinary communication concepts win over audiences thanks to effective communication at every point of contact. Serviceplan Suisse is a member of Leading Swiss Agencies (LSA). 

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Plan.Net creates added value through user-oriented dialogue solutions, technology-based communication platforms and innovative experiences in the digital space. Needs-based interaction solutions connect people with companies, offerings and brands, and generate measurable results. Plan.Net Suisse is a member of Leading Swiss Agencies (LSA). 

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Mediaplus creates added value through tailor-made contact strategies deploying maximum communication across all channels. Innovative tools combined with in-depth research and hands-on analytics deliver clear insights, connecting people both online and offline with brands, markets and media.

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Solutions creates added value by implementing adaptive and transcreative advertising materials across a wide array of different media. Cloud-based publishing systems support a transparent, consistent and cost-effective management style for decentralised sales and communication structures.

Our vision is to create sustainable, economically successful and fascinating brands for our clients. To do this, we anticipate the changes that characterise our world today and find extraordinary ways to convey messages to the hearts and minds of consumers.

We create innovative, media-based and technological relevance for our clients’ target groups and guarantee modern, efficient and target-group-specific customer journeys. 

This vision – making brands Best Brands – is the force that drives us.

The Serviceplan Group Switzerland unites the whole gamut of communication disciplines under one roof with the Serviceplan Suisse, Plan.Net Suisse, Mediaplus Suisse and Solutions agencies. Brand strategists, creative people, design, media and online specialists, dialogue and SEO experts, market researchers, PR consultants and production professionals alike – everyone at the House of Communication in Zurich pulls together. The precise interaction of the specialist agencies in terms of creation, technology and media makes Serviceplan the leading agency group for innovative communication.

The heart of an agency is its people and their individual and specific know-how. That's why we operate as a partner model. Every company that’s part of Serviceplan Group Switzerland is managed by one to two managing directors, who are also substantial shareholders, motivating an entrepreneurial approach within their respective companies. This has a direct impact on cooperation with clients, allowing us to define clear responsibilities and ensure continuity. 

Every market follows concrete rules and is characterised by its own culture. Therefore, an idea is only as good as its implementation in its respective market. All our Houses of Communication are managed by local partners who know the do’s and don'ts of their markets and carefully consider them for their clients. Our partner model also applies internationally, where every company in the group is managed by one to two managing directors who are substantial shareholders. The result is an entrepreneurial approach in each company. And our global Key Account Management team, part of the Serviceplan Group holding company, ensures smooth cooperation between the headquarters and individual markets, as well as between markets, maximising efficiency and minimising unnecessary overhead costs.

The Serviceplan Group Switzerland takes a responsible and proactive approach when it comes to social affairs, the environment and the economy, because the trust placed in us by clients, employees and the public gives us the opportunity to move, to shape and to change a lot.

Social
We want our colleagues to rank among the best in the industry. Accordingly, it is important to us that you feel comfortable with us in the long term. We hold regular meetings with employees and management, in which measures to ensure employee satisfaction are discussed. To monitor employee satisfaction, we conduct surveys several times a year.

Environment
For us, sustainability means maintaining a careful use of resources and using alternative waste concepts. We have made vast improvements in terms of energy efficiency over the past few years. For example, we built the House of Communication to Minergie standards, we don’t have air conditioning, and we use more energy-efficient lighting and hardware. Wherever possible, we have switched to green energy, and we strictly follow the principle of «think before you print». We also make the most of videoconferencing, which allows us to avoid air travel.

Economy
We reinvest a proportion of our profits each year in sustainable growth, progress and employee development. We are independent of stakeholders and can therefore make sensible and sustainable decisions in the interests of the company and of our colleagues.

The Serviceplan Group is based on a stable and proven partner model of financially involved managing directors who are committed to common corporate policies.